Flutter Buys Store Associate – Permanent, Part-time

Job Description

 As a store associate, you are to provide excellent service to our customers, sort incoming product, receive donations and assist the management team in the maintenance of all store operations.


Sales Floor/Customer Service

  • Acknowledge customers and assist them with their shopping needs.
  • Provide fast, efficient, and accurate checkout service.
  • Promote upcoming sales or special fundraising events.
  • Maintain a neat and orderly sales floor and check out area.
  • Answer the telephone in a professional manner.
  • Replenish product.
  • Proficiency in cash procedures and cashing out.



  • Receive, assist, and thank customers for their donations.
  • Lift and move boxes and bags of donated items (up to 30 lbs.).
  • Sort through donations and evaluate items for quality and condition.
  • Price items according to established guidelines.
  • Meet assigned production targets for each shift.
  • Place clothing on hangers and items on racks and distribute to the appropriate areas on the sales floor.



  • Open or lock the store as scheduled.
  • Ensure the alarm is set.
  • Direct volunteer efforts in absence of mgmt.

Core Competencies

Organizational Skills – be able to identify and prioritize daily operational needs and procedures.

Teamwork – work with volunteers, staff and management. Flutterbuys is a diverse workplace that embraces people from all abilities and backgrounds.

Information Technology – proficient with Microsoft Office and other basic office software and technology.

Research Initiative – understand the research procedures for identifying value of incoming items. Know what websites to use to ensure accurate, reflective, pricing information.

Accountability – ensure you arrive to work for your scheduled shifts and communicate any absences in a timely manner.

Communication – Use active communication skills, fostering an environment of open, constructive communication.

Physical Expectations – Regularly lift items up to 30 lbs. Standing/walking/moving  for long periods. Bending, stretching, and reaching.